iPhone and Android

In an agency

Install CivilStamp on the new phone and sign in the way you always do. Your agency's cases come back by themselves.

Signed in with Apple, now on Android

Android has no Apple button. Choose Continue with email and enter the email Apple shares with CivilStamp. If you chose Hide My Email, that's an address ending in privaterelay.appleid.com, and Apple forwards the sign-in code to your own inbox.

To see which email Apple shares, sign in on civilstamp.com with Apple, open My account and choose Sign in.

On your own

1. On the old phone, open Settings and tap Back up records. Save the file or send it to yourself.
2. Install CivilStamp on the new phone, open Settings, tap Restore from backup and pick the file. Backups open on iPhone and Android.
3. Confirm Restore backup.
4. If you had a plan, buy it again in the new phone's store, then cancel the old one.

A plan bought from the App Store doesn't carry over to Google Play, or the other way. On the same kind of phone, open Settings, tap Get unlimited photos, then Restore purchases. Lifetime access comes back the same way.

Cancel a monthly or yearly plan on iPhone in Settings, then your name, then Subscriptions. On Android, in Google Play, then Payments and subscriptions.